Customer Reviews

Mr A Cornelius
11/1/16, 16:17
A very professional and efficient service from start to finish. The information provided was comprehensive and helpful. Good support provided for our FIT application in terms of detailed information and a quick response. Very pleased with all aspects of the support service and installation.

Simon Taylor
4/7/15, 22:35
Shirley presented a number of options and helped establish the best option and pay back period. We were very tight for time to ensure we secured the best FIT rates, the whole process from quote to installation took less than 3 weeks. She then ensured our application to Scottish Power was completed accurately. We couldn't asked for a better service from start to finish.

Steve Carroll
10/6/15, 19:30
Powerpac provided a very detailed and competitive quote. After extensive research into the different systems offered by the three solar installers that quoted for my 4KW array, Powerpac offered the better quality panels and invertor all coming with long warranties as standard. They were pleasant to deal with and very accommodating after I needed to change installation dates due to other work that was also taking place at my property. The installation team were very professional and did a really tidy job. I would highly recommend Powerpac to anyone.

John Hindley
27/1/15, 21:45
Shirley's visit and presentation followed up by very competitively tendered 3 quotes for differing systems answered all our questions. Installation and system sign-off in just one day 19/01/15 from polite, courteous, tidy panel installers and technical staff all backed up by commendable after-sales service from Shirley and the admin team have given us what we wanted and FIT acceptance within hours of submitting our application for same. Have already recommended PowerPac to family members and others. Many thanks.

Marie Hubbard
3/12/14, 06:27
Shirley initially quoted me on my previous property, but due to an odd shaped roof the pay back time was very long. I decided not to go ahead and there was no 'hard sell' or pressure to have the work done, I was so impressed with her I called them again when I moved. This time I could get a 4kw system and after much procrastination on my part I finally had the work done in November. I cannot stress enough how delighted I am that I chose Power Pac. The contrast between them and other companies I had quote is stark. They provided a comprehensive quote with a range of panels and prices and discussed the merits of each one. They answered my endless questions competently and even dropped the price on my original quote because the price of the parts had decreased in the months between initial visit and survey! The work was almost completed in one day (Gareth had to come back to commission them the next day as it had gotten dark so early) and the garage and drive were left cleaner than when they started. For their professionalism, their knowledge and skills I have no hesitation whatever in recommending them and would welcome anyone coming to see for themselves.

Margaret Jones
25/7/14, 13:39
We had panels installed on our house earlier this year and are happily reaping the benefits already! Shirley from Powerpac made the whole process very starightforward and was happy to help every step of the way. The fitting process was very efficient and unobtrusive. We got several quotes and Powerpac was definitely the best overall and without any of the high pressure sales techniques of some of the other companies. We are very impressed and would recommend this company highly to anyone considering Solar panels.

Mr & Mrs H Toon, Loughborough
2/7/14, 09:36
We decided to install solar panels with battery storage so that any excess power generated during the day would be available to us during the hours of darkness. A further benefit was that in the event of a short-term power cut or power rationing, we would have a degree of autonomy because, unlike stand-alone solar panels, panels with battery storage do not have to shut down when the mains supply is cut off. We were also mindful of the inevitable increase in the cost of mains electricity, and wished to minimise that as much as possible.

Gareth McGuire coordinated our project from the initial inspection for viability, through the system design, scaffolding provision, obtaining of an Energy Performance Certificate to final commissioning. His workmanship was meticulous from start to finish, as was his attention to detail, and I cannot overstate the level of service we received throughout – a rare quality these days.

We have found that by running power-hungry appliances in the middle of the day, whereby the load during the hours of darkness is reduced, and giving the battery bank the chance to fully recharge, we can get through to the next day little or even no use of mains power.

We recommend Powerpac Ltd without any qualms!

Sue Brown, Birmingham
2/7/14, 09:07
Thank you both very much for your extremely helpful, efficient and speedy work on this, and we shall be very happy to recommend you to any future potential clients.

Just back from holiday, and picked up your phone message - thanks so much for keeping such a watching eye on our system, we really appreciate it.

I have recommended your company to some more neighbours. Hope they decide to call you.

John Garner, Quorn
19/3/14, 12:14
A thoroughly professional job throughout, from the initial contact, survey, EPC, installation, and subsequent queries. As an added bonus Shirley and Gareth are very pleasant people to deal with, thank you.

Steve & Sue Gascoigne, Kirby Muxloe
3/3/14, 11:45
Just a few words to let you know that our decision to use Powerpac for our solar energy installation was the right one. From the initial quote to having them installed and up and running went without any problems. The lads did a very professional and quality job, very rare in this day and age.

The system is working perfectly and is producing as per your estimated figures. We would have no hesitation is recommending Powerpac to anyone who is having solar energy fitted!

Mr Jobburn, Coalville
3/3/14, 10:38
I was very impressed with the high quality and professional service I received throughout the whole of my dealings with Powerpac from quotation, site survey, solar panel instillation and ongoing support. I would always and already have recommended Powerpac. Thank you.

Rob Phipps, Coalville
13/2/14, 14:09
From the first visit you cannot not be impressed by Powerpac's service and professionalism , with the detailed options and calculations you can make a well informed choice of which plan to go with.

I have no doubt Shirley and Gareth strive to get you the most productive system with the roof space available. I cannot recommend powerpac highly enough to anyone thinking about a solar pv system.

R Singh, Leicester
7/1/14, 16:36
Fantastic team and great products!

Paul Harper, Coalville
28/11/13, 14:48
From start to finish Powerpac made the whole process feel both painless & achievable. I had no idea whether solar energy would work for my company NS Engineering Solutions at the start but I did know I wanted to give it a try & I was hoping to achieve a smaller carbon footprint with a reduced overhead over time.

Shirley helped make the process feel easy, even though we encountered a few problems with my roof materials, it was nothing Powerpac hadn't seen before & therefore solutions quickly followed. I would recommend Powerpac to anyone!

Paul Harper
Managing Director
NS Engineering Solutions
7/9/13, 05:42
Powerpac came with a recommendation from a friend, always a good start, and deservedly so. From initial meeting and planning right through to installation and after care, Sharon and Gareth were both professional and helpful.

No question was too daft and communication with them throughout was excellent. The system is performing exactly as I was expecting and I am extremely pleased with the entire process. More than happy to recommend, and indeed have done to friends and colleagues. Many thanks to you both.

Stephen Foster, Derbyshire
27/2/13, 05:44
Shirley made an initial visit in which she outlined the various options open to us with clear information and absolutely no pressure. Once we decided on the best option for us and our house had been assessed for an Energy Performance Certificate, the team arrived to fit the system which was comfortably done within the day.

As far as I can tell, the work carried out was to an excellent standard and they cleared up thoroughly before leaving. On the following day, there was a minor teething problem, but, within two hours of my call to the office, they arrived to fix it.

The system is now working well and, if anything exceeding our expectations. I must say that, at all times, they have been happy to answer my many questions and they clearly take great pride in the performance of their company. I recommend PowerPac unreservedly.

I am happy for you to give my contact details to anyone interested in making use of your services.

Carol & Ken
17/2/13, 10:31
Everyone involved has been very helpful and polite, and the workers were quick and efficient.

All we want now is some sun!!

Dr Peter Dowling, Derbyshire
8/11/12, 10:31
We decided to install a 4kW solar panel array on a Thursday, contacted Power Pac Ltd. who managed to quote for the job, arranged to get an Energy Performance Certificate assessment, had the installation up and running for the following Tuesday and assisted us with our Energy Fit application. There was no compromise on quality of the build and, three months later (31st July to September 30th 2012), we have generated just over 1MWh. We are very pleased.

Rick Neale, Lutterworth
29/10/12, 10:32
Thank you for your help and advice for the installation of our Solar system
It is very nice to use a company so professional, polite and helpful.
You deserve to be successful. I will certainly recommend your company.

Richard Robinson. Hinckley
23/8/12, 10:32
Cordee Ltd operates from a warehouse in the East Midlands with a sun drenched rooftop the size of a small footy pitch. It was wasted space and crying out for income.

We contacted three solar panel suppliers - small, medium and large – to help us decide whether solar power would provide enough energy for our own business needs and also be a sensible investment. Powerpac’s price was (almost!) the lowest of the three quotes, and they were by far the easiest to talk to and gave us the best advice (Shirley).

After commissioning them to install what turned out to be a 120 panel, 30KwH system, their installation (Gareth and team) was smooth and timely. Shortly after installation, and the day after we paid their bill (!), the heavens opened and dumped the most serious hail storm (ice bullets) seen in this part of the county for decades. Cars parked next to the panels incurred thousands of pounds worth of damage and some neighbouring roofs were smashed. When the storm had cleared, Powerpac’s team came to inspect the panels (at no cost to us) and found not a scratch. A testament to the robustness of the panels and Powerpac’s aftercare service. A few months down the line, the panels are dancing merrily to the glare of the intermittent summer sun – and generating plenty of power and income.

Tony Gelsthorpe, Thringstone
3/5/12, 10:33
From start to finish this was an excellent, value for money piece of work and delivered on time by Powerpac Ltd.

All processes and practical tasks were completed in the most professional of ways. The products used are of high quality and perform very well indeed.

At each and every stage, the company explained what they were proposing to do and then completed the exercise efficiently, effectively and on time.

I compliment most highly all the knowledgeable staff and skilled workforce. From initial quotation (against three other companies) and explanation, through execution and installation to generation - less than one month - this was a first class job. Very many thanks.

David Bradbury, Glenfield
13/3/12, 10:33
I must say that the system is performing as I had hoped. The dual Micro inverters are doing their job properly. We have 3 Lombardy poplar trees on our horizon that can cast an early morning shadow across our panels. You can see the output slightly dropping as each pair of panels is slightly obscured from the sun. Overall there is no significant reduction in total power generated. Now that the sun is higher in the sky there is no effect at all.

The monitoring software is quite good but is in the process of being updated. I look forward to the new version. It would be good if the new software will allow exporting of data to a spreadsheet and even better still an Android App would be the icing on the cake.

Despite it still being winter my peak power generated is currently at 3.1 kW and rising.

Can I congratulate your company on being so supportive and efficient during the installation process. Your installation team worked as a true team and achieved the whole installation in a day with the minimum of disruption. As you know I have already recommended you to a neighbour who has now had a similar system installed.

Mr Mistry, Leicester
9/3/12, 10:34
Dealing with a very professional company with good excellent service from initiation to completion. Shirely & Gareth were both humble and professional throughout the installation.

Thank you.

Leigh Holloway, Ravenstone
5/3/12, 10:34
Excellent service from start to finish. From calling to request a quote to the final install and commission of the PV system took less than 4 weeks!

The whole team were very professional, friendly and helpful. The quote supplied was very detailed so you could see exactly what each component / stage cost. The install itself was quick and very very neat. The guys who worked on it took time to explain things and answer my seemingly endless questions.

I would recommend Powerpac without hesitation.

Robert Mee, Derbyshire
21/12/11, 10:35
We came to Powerpac after being recommended by a friend. We put our order in and then the government went and changed the rules!

Shirley and the rest of the team did a wonderful job in ensuring that they were able to meet the new deadlines. After having several companies round to quote initially, I was very impressed with Powerpac's professional approach to the job. And on the day the work was done, they were in and gone in little more than 5 hours.

All round, I would thoroughly recommend Powerpac.

And, for anyone now put off by the change in the FiTs, I would still suggest that they do their sums carefully - I would still have gone ahead with the project if I had missed the changed deadline, as it solar panels still represent good long term value as well as being ecologically the 'right thing to do'!

John Ovenston, York
18/12/11, 10:35
Powerpac were first class in every respect. Of the companies I contacted, they were the only one prepared to visit the site, properly assess and discuss our requirements and answer our many questions before giving us a detailed and fair quote.

Prior to implementation their staff were always happy to discuss any issues I raised and were very effective in pushing things forward with suppliers to ensure we met the December FIT deadline.

Implementation was amazing - from arrival in North Yorkshire at 8am to the generation of power at 1:30. Problems were dealt with as they arose, efficiently and effectively. Throughout I was made to feel fully involved in the project.

I would highly recommend Powerpac for anyone planning a PV installation.

John & Jenni Tillotson, Loughborough
6/12/11, 10:36
Just so efficient at all stages of the process. From on-site inspection to install.....everything done in 1 week.....so as to get us in before 12th December deadline......AMAZING!!

I can't remember when I last had service like this......and all involved from Gareth, the roofers, the scaffolders + the excellent management from Shirley......all work was of the highest order. Brilliant!!

Rod Bishop, Cambridge
1/12/11, 10:36
Powerpac were excellent......Gareth and the office girls were a pleasure to deal with and the installation/admin ran smoothly and on time.

Have already started recommending your company...

Lewis and Lynne Blackburn, Draycott
27/11/11, 10:37
We initially started to use a National Company and on a recommendation contacted Powerpac. They certainly lived up to their reputation, from initial contact to final installation. The National Company only quoted on the type of panel they were using, whereas Powerpac quoted on different panels and gave us a choice.

We were extremely impressed with the professionalism of everyone concerned. The scaffold arrived at 8.30 am and the installation was completed at 4.00 pm. The site staff worked very hard and were very polite in their dealings with us and grateful for the tea and biscuits supplied!!

Shirley and Dayle kept us informed at every stage of the proceedings and we cannot praise them enough. We will certainly recommend Powerpac and are happy for anyone to contact us.

James Dutton, Coalville
24/11/11, 10:37
An excellent company. From first contact to completion took less than 4 weeks. The detailed quotation was very clear and all my questions were answered with understanding. On the installation day the scaffold arrived at 9.00am. and the installation completed at 2.00pm! Thank you.

Mr and Mrs Green, Astley
18/10/11, 10:38
Powerpac came out on top out of five companys who came to survey and give us quotes. They were the most professional and came in with a very keen price. The installation went very well and was completed in one day on the day promised.

We are very pleased with the way the whole system is working and we will recommend Powerpac to any one who shows an interest.

Gerard Slowey and Sue Brown
7/8/11, 10:39
After receiving a number of quotations, we were impressed with the efficient follow up from initial enquiry through to completion of installation. Everything went well, with the installation taking only half the time originally planned, and although we had a couple of tiles damaged by the scaffolding, they were repaired quickly. We are pleased to recommend PowerPac.

Brian & Jane Marshall, Derby
7/8/11, 10:38
We had 4 local visits & written quotes, and later I phoned 2 nationals with my details [very expensive]. Powerpac was by far the most Professional quote [including initial visit], and the ONLY one to give itemised written quote, as advised by Which in a report I have seen since we confirmed our order. The telephone calls we made to each other were most courteous and also very helpful, and we never felt rushed to decide one way or the other. The installation date was arranged for just over 2 weeks after cheque for deposit was given. Gareth and his roof team arrived just before the 8 / 8-30am start, they got stuck in straight away, working without rushing. and the System was up and running by 3-00pm. We are highly delighted with our 16 panel [Sanyo 240w], 3.8 KW system . We have generated almost 180 KWh in less than 2 weeks. Its Brilliant. Brian & Jane Marshall.

Craig Large, Shepshed
12/7/11, 10:39
Very professional and efficient service throughout, kept all promises and deadlines and made a clean and tidy install. Would certainly recommend to family and friends.

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